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Terms & Conditions

In terms of this promotion, this Gift Voucher is only redeemable for a period of twelve (12) months from the date of purchase; Please be advised that, after the lapse of twelve (12) months from the date of purchase, this voucher will only be able to be used, in part or in whole, for its reflected cash value and the promotional prices will not apply in respect of this Gift Voucher. The reflected cash value will, however, remain valid for use, in part or in whole, for a period of the (3) years from the date of purchase.
Reservation is required at: +27 21 412 9999 or 01445.info@westin.com. Please quote the Gift Voucher’s unique ID code when booking. Any and all bookings must be cancelled with at least 48-hours notice. No-shows forfeit the Gift Voucher to the extent of the value of the treatment booked. Redemption only on presentation of individual printed Gift Voucher(s).
This Gift Voucher features a unique reference ID code, may not be exchanged for cash, will not be replaced if lost, and is non-transferable. Subject to treatment availability. Terms & Conditions subject to change.

Frequently Asked Questions

This will vary based on the Business Corporate Policy and Country Consumer Protection Act, please check “Terms & Conditions” section above.
All Gift Vouchers are delivered via email and include the PDF design of your choice with a unique purchase code. You can choose to deliver on a specific date or immediately.
Addons are either Service or Retail Product enhancements that are optional and can be included with your Gift Voucher purchase. Retail Products (Physical) will be gifted to your recipient on the day they book to redeem their Gift Voucher.
At the Westin Cape Town all purchases are done through our Secure Payment Gateway Provider PayU. We accept Debit & Credit Cards.
You can enter your unique Coupon Code on the CheckOut Page and this will automatically be applied to your Cart before Payment.